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HR vs Self-service approval

edited Jul 9, 2020 6:40PM in Human Capital Management 7 comments

Summary

How to create bypass rule for HR Users

Content

Hi -

We currently have approval workflows configured for certain actions (e.g. change manager). Currently it is configured for employee and manager self-service based on the legal employer and then goes to the requestor's manager and HR for approval.

We are in the process of rolling out quick actions for client groups and want to configure the approval so that if an HR user raises the transaction (e.g. change manager) it does not follow the existing rule and instead self approves. We've tried adding the rule (Requestor's Role Details.Role Name contains "HR") --- Our HR roles have the HR in the name but it is still going through the approval process.

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