You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register
Get Started with Redwood for Oracle Cloud HCM   Begin Now
To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.

For more information, please refer to this announcement explaining best practices for getting answers to questions.

HCM Application Support - HR v IT?

edited Jul 10, 2020 12:39PM in Human Capital Management 7 comments

Summary

Discussion on where HCM supports sits within organisations between HR and IT, and merits of both

Content

Hi all,

I'm keen to understand how customers support HCM within their organisation - namely does it sit predominantly within the HR or IT function?

We are about to go through some change and this is one area we're looking at.  Activity such as:

 

User support - for queries, guidance etc

Impact Assessment - of new release notes, what needs done and how to embed within the business processes

Configuration - e.g. workflows, tables, user roles, personalisation etc

Testing - including test planning and execution for any change / regression for quarterly updates

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!