Difference between Help Desk and HR Help Desk
SummaryDifference between Help Desk and HR Help Desk
We have below two Offerings
- Help Desk - (where we can enable feature for HR Service Requests)
- Services - (where we configure HR Help Desk as per the HR Implementation Guide)
In Cloud Customer Connect , "Help Desk" is classified under "Human Resources" and "HR Help Desk" is classified under "Work Life Solutions".
On setup front, both offering has lot of similarities.
Hence the question is : What is the difference between these two offerings.
Any idea would be much helpful