Let's Reconnect, thank you for making 2022 our best year yet.

Look Back
Difference between Help Desk and HR Help Desk — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Difference between Help Desk and HR Help Desk

Question
72
Views
0
Comments
edited Sep 15, 2020 6:11AM in Work Life Solutions

Summary

Difference between Help Desk and HR Help Desk

Content

Hi,

We have below two Offerings

  • Help Desk - (where we can enable feature for HR Service Requests)
  • Services -  (where we configure HR Help Desk as per the HR Implementation Guide)

In Cloud Customer Connect , "Help Desk" is classified under "Human Resources" and "HR Help Desk" is classified under "Work Life Solutions".

On setup front, both offering has lot of similarities.

Hence the question is : What is the difference between these two offerings.

Any idea would be much helpful

Regards,

Christopher.

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!