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Items Defined Are Not Available In Enterprise Contracts For Selection (Doc ID 2336611.1) — Cloud Customer Connect
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Items Defined Are Not Available In Enterprise Contracts For Selection (Doc ID 2336611.1)

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edited Jul 27, 2020 3:45PM in Enterprise Contracts 1 comment

Summary

Items Defined Are Not Available In Enterprise Contracts For Selection (Doc ID 2336611.1)

Content

Items Defined Are Not Available In Enterprise Contracts For Selection (Doc ID 2336611.1)

Cause

The requested Item status is not Active
 
It is a prerequisite for the contract modules to make the items available.

We need the items in Active status.
 

Solution

Change the status on the Items to Active (seeded status).

The product enhancement to support more statuses has been approved for a future release.
28204347 - ITEM OTHER THAN ACTIVE STATUS IS NOT SHOWING IN CONTRACT LINES

When this feature will be available?

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