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Session Expiry: With SSO enabled, When SaaS session in Browser Tab 1 expires due to inactivity, VBCS

edited Aug 4, 2020 8:50AM in Visual Builder 3 comments

Summary

With SSO enabled, When SaaS session in Browser Tab 1 expires due to inactivity, VBCS app errors out in Browser Tab 2 even when it is still in use.

Content

Hi All,

We have a VBCS app integrated to SaaS. We have configured the page integration of the vbcs app in SaaS to open in a new tab. SSO is configured between SaaS and PaaS and the users are synced. While we continue to work on the VBCS application for sometime on the Tab 2, the SaaS in Tab 1 expires due to inactivity. Once the SaaS session has expired, the working session of VBCS app starts to error out. All the service calls start to fail.

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