Triage Article: Punchout Error due to special characters in the Return Payload
SummaryWhy am I unable to successfully process a punchout request line?
Support and Customers,
I thought this was interesting and the development updates on this triage bug were helpful (more specifically for Support).
The user receives an error on submitting a requisition for approval for a requisition that contains a line brought in via Punchout. The error message reads:
** An error occurred in communicating to the punchout site
defined in the catalog CATALOG_NAME. Contact the Procurement application
The response from the punchout site is invalid. The error code is 401.**
Dev Triage and Resolution: