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Request to Oracle - Can you warn customers when you change the EPM Cloud SSL certificate please?

Received Response
edited Aug 10, 2020 1:11PM in Planning 4 comments


EPM Cloud certificate renewal breaks connection with EPM Integration Agent


Our EPM Integration Agent jobs in the EM3 region failed on 6th Aug 2020. 

The old EPM Cloud SSL certificate expired 9th Aug 2020. The new certificate was released 6th Aug 2020.

Our EPM Agent jobs failed on the 6th Aug 2020 because Oracle renewed the certificate. We had no warning of this so our jobs failed.

Could Oracle publish when they will renew the SSL certificates in the monthly EPM Cloud updates so customers can prepare for this change? This will become more critical as more customers deploy the EPM Integration Agent.


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