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How do you add condition columns to entitlement rules for milestones in HR Help Desk? — Cloud Customer Connect

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How do you add condition columns to entitlement rules for milestones in HR Help Desk?

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Aug 13, 2020 6:05PM edited Aug 13, 2020 6:05PM in Work Life Solutions

Summary

I need to add a milestone that has a condition for the SR Category. The seeded list displays condition Channel Type (=) only.

Version

20C

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