Learn about Redwood and be one of the first to join the conversation

Visit Redwood Community
Work Schedule > How to configure 8h Core Work and 1h Lunch Break — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Work Schedule > How to configure 8h Core Work and 1h Lunch Break

Received Response
46
Views
4
Comments
edited Aug 17, 2020 8:38AM in Workforce Management 4 comments

Content

Hello All,

Your support is highly appreciated on the point below:

Client has requested to have a work schedule from 08:00 am to 05:00 pm with 1 hour lunch break so that 8 hours is the total number of core work hours.

However, after configuring Time-based shift with Flexible Shift Detail and when employee schedule a leave of 2 hours, the absence duration displayed in absence recording screen (abs type) is 0.222 instead of 2/8 = 0.25. Can you please advise how to have 8 hours as the total number of core working hours?

Note: We are not using in Absence Type Conversion Formula

Please refer to attached document.

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!