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Global Order Promising

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edited Aug 18, 2020 2:56AM in Order Management 2 comments

Summary

How to enable Customer specific Calendar to derive arrival ship date on the sales order

Content

We have a few customer-specific receiving calendars to setup. So that while suggesting arrival date by GOP it should honor based on receiving calendar setups for a specific customer.

Example: For Customer A they can only receive goods on Tuesday and Thursday of the week and that too before 2 PM, and customer B can receive goods on Monday, Wednesday, and Friday before 1:00 PM.

 

Like this, we have a bunch of combinations (Customer and Calendar (with cutoff time).

 

When a CSR places a sales order and submits, we are expecting GOP to return the appropriate arrival ship date to return for the customer. Example: if the order is placed for customer A, it should return delivery date Thursday or Tuesday only and if the order is placed after 2 PM on Tuesday it should roll over to Thursday automatically based on the calendar setup.  

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