Integration Agent as Windows Service

Summary

Integration Agent service unable to connect

Content

Configured the integration agent with all parameters and able to start the agent as a process using the windows command prompt. The agent registers successfully and able to poll request and upload data to cloud. But when attempting to install the same as a Windows Service, the connection times out with following error. 

Any specific privilege required when agent installed as service ? What might be causing issue for windows service vs Process triggered from command prompt ?

 

Aug 21, 2020 11:44:43 AM oracle.epm.aif.agent.server.ServerExecutor main

SEVERE: com.sun.jersey.api.client.ClientHandlerException: java.net.ConnectException: Connection timed out: connect

at com.sun.jersey.client.urlconnection.URLConnectionClientHandler.handle(URLConnectionClientHandler.java:149)

at com.sun.jersey.api.client.Client.handle(Client.java:648)

at com.sun.jersey.api.client.WebResource.handle(WebResource.java:670)

at com.sun.jersey.api.client.WebResource.access$200(WebResource.java:74)

at com.sun.jersey.api.client.WebResource$Builder.get(WebResource.java:503)

at oracle.epm.aif.agent.service.RestService.executeSSLGetCall(RestService.java:119)

at oracle.epm.aif.agent.server.ServerExecutor.checkAgentFeature(ServerExecutor.java:290)

at oracle.epm.aif.agent.server.ServerExecutor.registerAgent(ServerExecutor.java:328)

at oracle.epm.aif.agent.server.ServerExecutor.main(ServerExecutor.java:457)