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Pop up survey when chat completes

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edited Sep 16, 2020 9:20AM in Communication Channels 1 comment

Summary

Oracle Chat Inlays and survey pop-up.

Content

Hi, I was wondering what integration there is, if any, between oracle chat inlays (https://cx.rightnow.com/s/oit/latest/) and the "pop-up survey when chat completes" feature. 

I understand with the syndicated proactive chat widget, that surveying can be done, but what is available for the chat inlays?

Version

20B

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