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schedule details which is updated in team schedule by manager is not available in backend — Cloud Customer Connect
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schedule details which is updated in team schedule by manager is not available in backend

Question
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edited Sep 18, 2020 4:44AM in Workforce Management

Summary

Time schedule details which is updated in team schedule by manager is not available in backend[report]

Content

Manager updated schedule details of there reportee. In the front end able to see updated schedule details.But in report data is blank.

I have used Workforce Management - Published Schedules Real Time subject area for OTBI report.But I didn't get data in report.

 

Version

20 C

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