You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Debit Authorization in bill plan adding new bank

Received Response
edited Sep 24, 2020 10:10PM in Receivables & Collections 1 comment


Debit Authorization number is not changing when adding new bank


Hello:  We are new to AR ACH and are having difficulty with the authorization number changing in the bill plan when adding a new bank. The steps taken were to enter cancellation date and last active date the old debit authorization in customer's account; end date the old bank account, add new bank account, add new debit authorization.  When we go to payments in the bill plan and choose the new bank, the new authorization number should populate and it's not populating.  Does anyone know what we are missing or if has something to do with the ending or new

Howdy, Stranger!

Log In

To view full details, sign in.


Don't have an account? Click here to get started!