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Migration from production to test environment

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edited Sep 30, 2020 9:07PM in Financial Consolidation and Close 2 comments

Summary

Data transfer not successful and I am not getting any error messages

Content

I am attempting to copy over my production data based on the last backup file(zip file) into test but the data is not transferring over and I am not getting any error messages. The process I am following is as follows - Migration -> Snapshots -> Upload ->selecting production back up file -> start upload.  After giving it up to 30mins to an hour, I do not get any notification that the upload is complete. I close the window and hit refresh but still no signs of the recent file uploaded. Am I missing something?

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