Thank you for supporting the Cloud Customer Connect Community in 2024. It's a gift to work with you!

Look back
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Depot Repair flow without using CX

edited Oct 1, 2020 1:14AM in Service Logistics 11 comments

Summary

Depot Repair flow without using CX - How to create a stand alone RMA so that it appears in Service Logistics

Content

Hi All,

for a demo that I am working on, I am trying to create a Depot Repair flow without CX - so basically I dont have the engagement cloud Service Request. I am trying to create a similar RMA line in Order Management but it does not show up in the depot repair page. Is CX SR mandatory for this flow? If not, can you please guide me as to what else I need to do? Typically if I had used engagement cloud and added the Depot repair part, I also receive this expected shipment - how do I simulate that

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!