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Errors when trying to Cancel a Requisition

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edited Oct 12, 2020 2:03PM in Self Service Procurement 3 comments

Summary

Errors when trying to Cancel a Requisition

Content

After 20C went into production, there have been numerous users that are unable to cancel rejected requisitions. Users have received various error messages, this is an example of one, 'An Application error occurred. See the incident log for more information. An Application error has occurred. Your help desk can use the following information to obtain a more detailed description of this incident: 74, Server Domain: FADomain, Server Instance: UIServer_as4_03, Application Name: ORA_FSCM_UIAPP.'

It seems to only be requisitions that are not approved, requisitions with approved POs are able to be canceled and change orders are working correctly.

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