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HRHD Milestones were not getting assigned to Service requestes. — Cloud Customer Connect
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HRHD Milestones were not getting assigned to Service requestes.

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edited Oct 15, 2020 11:20AM in Work Life Solutions 1 comment

Summary

Default coverages are not getting applied to service request.

Content

Hi All,

I have  created Availability, standard coverage and default coverage.

After creating an SR in the milestone tab its not displaying anything.

In the milestone diagnostic report error shows as "Milestone configuration is not defined for service request business unit".

Please help on the same.

Thanks,

Sandeep K

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