Thank you for supporting the Cloud Customer Connect Community in 2024. It's a gift to work with you!

Look back
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register
Get Started with Redwood for Oracle Cloud HCM   Begin Now
To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.

For more information, please refer to this announcement explaining best practices for getting answers to questions.

HRHD Milestones were not getting assigned to Service requestes.

edited Oct 15, 2020 11:20AM in Work Life Solutions 1 comment

Summary

Default coverages are not getting applied to service request.

Content

Hi All,

I have  created Availability, standard coverage and default coverage.

After creating an SR in the milestone tab its not displaying anything.

In the milestone diagnostic report error shows as "Milestone configuration is not defined for service request business unit".

Please help on the same.

Thanks,

Sandeep K

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!