You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register
Get Started with Redwood for Oracle Cloud HCM   Begin Now
To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.

For more information, please refer to this announcement explaining best practices for getting answers to questions.

HR Helpdesk Milestone Configuration

edited Oct 17, 2020 12:31PM in Work Life Solutions 1 comment

Summary

HR Helpdesk Milestone Configuration

Content

Hi Team,

I've Configured Milestones in HR Help desk.

Configured Availability, Standard Coverage, Default Coverage.

But when I tried to create a service request, Milestone is not triggered.

I don't know where I'm missing the configuration.

Need support

Version

20C

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!