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Recon is getting closed even after there is balance in it. — Cloud Customer Connect
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Recon is getting closed even after there is balance in it.

Accepted answer
edited Oct 17, 2020 7:45PM in Account Reconciliation 5 comments


Recon is getting closed even without zero balance for all currencies except one


Hi All,

I am creating recons for the period of August in RM , but a strange issue I am facing, for one currency recons is working properly , but for the rest of the currencies all recons are getting close. The rule that is applied in all the recons is if source system balance is zero ,then it will go for auto recon.

But for Recon with one particular currency item is working as expected , but for rest of the currencies it is getting closed.

Any idea what is wrong with this.

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