Does Issuing a refund for a credit memo for a previous invoice that has been fully paid required the
Summary
Does Issuing a refund for a credit memo for a previous invoice that has been fully paid required the original receipt to be unapplied?Content
Scenario, Sales order and invoice done for $100.00
Payment received from the customer for 100.00. Invoice applied.
Following the receipt of the customer payment, the customer has sent a return of some of the goods for $10.00.
We want to use the AP refund process to issue a check to the Customer for the $10.00.
Do we have to unapply the customer payment of $100 for the original invoice in order to issue an AP refund check to the customer?
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