*** How to add a new line item Y to the order when item X is out of stock ***
SummaryHow to add a new line item Y to the order when item X is out of stock
Business Case :
- Customer orders item Y
- When Item X is out of stock, Need to add a new item Y to the order. Item X will also be there on the order
- Both Item X and Item Y will be separate lines on the order. It is not an item substitution scenario.
- Item Y will be shipped to the customer immediately
- Item X goes on backorder. Will be reshipped later when onhand is available
Please suggest how to meet this requirement.