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EMail Approval Notifications From Workflow - Which Folder Does Runtime Use For .RTF

edited Nov 6, 2020 5:29PM in Human Capital Management 8 comments

Summary

EMail Approval Notifications from Workflow - Which Folder Does Runtime Use For .RTF

Content

Hello Everyone, 

Does anyone know how HCM determines which BI Publisher folder to use when creating an email workflow notification?

We have two folders where all the email workflow notification data models and reports are stored. 

The first one is the seeded folder from Oracle.

We also have a custom one that we created. 

So, how does the system determine which folder to use at runtime?

For example, when a transfer is performed the TransferReportR11.rtf report is used. Does HCM use the .rtf from the custom folder or the seeded folder?

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