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ARCS Profile Segment Sub-Segment disabled

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edited Nov 19, 2020 7:35AM in Account Reconciliation 1 comment

Summary

Sub-segment checkboxes disabled after original creation

Content

Hi,

I've recently created an ARCS application with a Profile & Sub-segment definition. I've had to subsequently change this, so i've removed all the profiles/recon/periods and data in the application.

I am able to edit/delete/create new profile sub-segments, however the check box to enable a segment as a sub-segment is disabled. Does anyone know how to fix this?

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