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Issue when navigating into Knowledge articles Details page

Accepted answer
edited Dec 7, 2020 9:34AM in Visual Builder 12 comments


Getting an error message "The content you are accessing was not found"


Hi Team,

We have a page that populates the Knowledge article from Engagement cloud to Visual Builder. While navigating from Knowledge articles list page to Details page in Visual builder ,the navigation is happening and the articles are showcased without any errors for the articles created a week before.

But for the recently created articles while navigating it throws an error (Image attached).We are of the opinion that the content ID of the article is not getting passed properly in the URL, but the same works for the older Articles. without any modifications in the Standard Action Chain.

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