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Approval Rule not working

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edited Dec 7, 2020 5:02PM in Order Management 7 comments

Summary

RMA approval Rule not working

Content

Hi

I have setup the RMA approval rule for the below condition :

IF Order type is not equal to DEMO and Order Line Category equal to Return goods then send to approval.

 

However the approval seems to be going even for Order Type of DEMO.

Attached screenshots for reference. Please advice.

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