You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register
Get Started with Redwood for Oracle Cloud HCM   Begin Now
To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.

For more information, please refer to this announcement explaining best practices for getting answers to questions.

New Assignment Alert causes duplicate notification in some scenarios

edited Dec 7, 2020 10:24PM in Learning 3 comments

Summary

New Assignment alert is enabled to run every 1 hour. Employee enrols in a course which is rejected by Manager immediately. When the alert runs, it sends a new assignment notification which is incorrec

Content

Scenario:

 

Employee enrols in a course which is sent for Manager approval.

Manager rejects the course.

Since BIP notification is enabled, employee receives rejection notification.

After 1 hour, New Learning assignment alert gets triggered and the employee receives notification for a new learning assignment.

This is incorrect since the course was already rejected.

I have disabled this alert but then when Manager assigns a course to their direct reports, the direct reportees do not receive any notification since the new learning assignment is disabled.

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!