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Destination for unassigned activities in Routing what exactly this is for

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edited Dec 14, 2020 11:22AM in Field Service 3 comments

Summary

Looking for some more details on Destination for unassigned activities

Content

Hi Guru's, I am new to Routing topic of OFS 19 and 20 versions. Looking for information on the property from "Routing Plan > Optimization Strategy Section > Add Activity filters Group under it".  "Add activity filters", From the name and as well from training sessions I understood that, this is to let the routing engine know the destination and what to be done for those "unassigned activities" qualifying the defined filter. 

  Is this understanding correct ? If so, how is this different from the settings defined under "Filters" section of the same plan with same filter groups (if configured with cost and resource parameters). What would be the sequence of execution between Filters and leaving behind the unassigned activities in the defined categories of optimization rule.

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