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Change Order cancelled due to Product Rule Failure — Cloud Customer Connect
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Change Order cancelled due to Product Rule Failure

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edited Jan 18, 2021 4:30PM in Product Master Data Management 3 comments

Content

Hi All,

We are getting an issue where Change Orders are automatically getting cancelled due to one or the other product rules which is fine by us, gives us an opportunity to re-look at the rule and optimize it.

But my concern is system is cancelling the Change Order instead of moving it to Open or any other status where I can fix the data on CO.

This is a serious concern as system cancels the revision and does not allow to re-use that revision and in some cases that revision is already in Completed status in other Orgs, making records completely out of sync.

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