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Contact not found in UI but seen as active in reporting

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edited Jan 18, 2021 10:22PM in Sales 2 comments

Summary

Contact not found in UI but seen as active in reporting

Content

We recently did some contact dedup and merging. Encountered issue where few contacts show as active and can be found in BI, but can't be found in the Engagement cloud contacts area. Any clues why this may happen?

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