We'd love to hear from you! Provide  feedback  to earn a badge today. Take our quick survey
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Forbid in real time the update and cancel for sales order is the delivery line is interfaced with a

Received Response
11
Views
4
Comments
edited Jan 20, 2021 6:20PM in Order Management 4 comments

Content

Hello, 

We create orders in OM 21A, and use the standard DOO Task Shipment.
The order lines are sent to shipping (Line status : ready to release, integration status : ready to interface).
We work with an external 3PL and use the Create Outbound Shipment Request to interface the delivery lines with the 3PL.

When the delivery line is : Integration status  = Interfaced,
There are some seeded constraint rules which forbid to update or cancel the order in OM.
The line in OM is in ‘awaiting shipping’ (same status whether the line is interfaced to 3PL or not).

Generally, when we update/cancel and submit some changes in the SO in OM, we are not directly informed about the impossibility to update.

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!