What is the process for the VBCS instances upgrades and patching?
Summary
What is the process for the VBCS instances upgrades and patching?Content
Hi,
This is completely a non-technical discussion and I would like to know the process for the VBCS instances upgrades and patching.
1. Will VBCS instances upgrades and patching be happening automatically every quarterly? or do we need to raise any service request?
2. Will we be notified when any new VBCS features get introduced? or it will be applied automatically?
3. Will we be charged extra for the instance upgrade?
4. How VBCS pricing is done?
Thanks & Regards,
Susanto Paul
Version
20.10.20