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Unable to Access SFTP Site

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edited Feb 6, 2021 3:15PM in Taleo Learn 6 comments

Summary

Cannot access or SFTP site to load content. Seems to have stopped working sometime after 8 pm EST on 2/5

Content

Has anyone else lost access to their SFTP site?
Our password stopped working sometime after 8 pm Friday evening when our HCM integration file dropped to the SFTP site.
I was in and out of the SFTP site Friday afternoon while loading content for one of our departments, and when I attempted to load some test content later Friday night, I was started receiving access denied errors using both WinSCP and FileZilla. 

I notice there was a maintenance window Friday night, so I assumed that caused the issue, but still no access on Saturday morning.

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