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Calendar Event as exception not working in work schedule — Cloud Customer Connect
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Calendar Event as exception not working in work schedule

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edited Feb 17, 2021 6:06PM in Workforce Management 5 comments

Summary

Work schedule gets executed but attached calendar event is not getting executed

Content

Hi All

I have created a work schedule and attached the Org hierarchy calendar event as an exception. This work schedule is linked to absence plan via 'Alternative Schedule Category' and plan UOM is DAYS. This is further assigned to employee but when employee records its absence, leave gets created as per schedule but it also considers calendar event date as well. Ideally it should not consider the calendar event (exception) as an absence days. Any idea to achieve this?

Thanks.

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