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Scheduled Alert - receiving double notifications

edited Mar 8, 2021 12:49PM in Learning 2 comments

Content

We have scheduled alerts to go our twice daily starting today at 10 am. It didn't kick of so we ran it directly from the alert. It produced two emails, one with FYI in the subject which is the one that works and another one without the FYI in which the links don't work. Has anyone experienced this before? What is the cause of this?

We have tested this thoroughly and never received double notifications.

PS: Bell notifications are fine, just one

Version

20D
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