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can we create a direct link that will bring up the 5 most recent Service Requests or list of recentl — Cloud Customer Connect
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can we create a direct link that will bring up the 5 most recent Service Requests or list of recentl

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edited Mar 19, 2021 12:18PM in Work Life Solutions 1 comment

Summary

I am exploring on a possible solution to generate direct links in HR help desk module for three scenarios

Content

1. To list the Service Requests that are in Open state

2. To list the 5 recent Service Requests that are moved to closed state 

3. To list the service requests that are in status 'Waiting"

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