You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register
Get Started with Redwood for Oracle Cloud HCM   Begin Now

To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered.
For more information, please refer to this announcement explaining best practices for getting answers to questions.

Pending Worker and Employee not receiving SMS notification for Onboarding Checklist Tasks

edited Mar 30, 2021 7:37AM in Human Capital Management 1 comment

Content

As part of the business requirement we want Pending Workers to receive SMS notification for the assigned tasks and also reminders if not completed.
We have referred this setup document - Enable_Mobile_Notification_Settings, for enabling 'Notification settings' in Me > Personal Info (Quick Actions)


For testing,
1) We have added 'Work mobile Phone' number for both Pending Worker and one of the Task Performer.
2) Logged into their respective logins and opted in for SMS alerts.
3) Checklist was assigned for the Pending Worker
4) Email alerts were triggered
5) No SMS received into their Work mobile phone number

Please let me know how to solve this issue. 

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!