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New Benefit Rates update issue

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edited Apr 9, 2021 9:23AM in Benefits 7 comments

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We have recently updated the rates for some of our benefit plans. I had processed 'Administrative' Life event for all employees so that new rates will be updated. But we had quite a few employees with manual rate override in their plans (Override through date = 12/31/4712). The rates did not update for these employees. We had to manually change the Override through date to (Administrative LE date - 1) and  run the Admin LE again for the new rates to get updated.

I would like to know the best approach to update the rates in such cases. Requesting your inputs.

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