Learn about Redwood and be one of the first to join the conversation

Visit Redwood Community
Unable to access Spotlight options for Inactive employees — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Unable to access Spotlight options for Inactive employees

Received Response
12
Views
2
Comments
edited Apr 12, 2021 9:31AM in Workforce Management 2 comments

Content

Hello,

We have an issue where our users are not able to view/access the Spotlight options only for inactive employees. This works fine for Active employees.

Again, if we provide the Seeded Employee role to the user, this is working. But they have created a Custom Employee role as per their requirement and we are not supposed to provide this Seeded role. Is there any way to identify which privilege is missing for the users having custom role? Could not find any difference though.

Please suggest.

-Praneeth

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!