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Duplicate Search not working as expected

edited Apr 14, 2021 7:22AM in Human Capital Management 3 comments

Summary

Duplicate Search not working as expected

Content

We have multiple HR specialists with segregated security access mostly by department and a few super users, for example Dept= All and Dept=X.  There are about 200 of these users.

HR Specialist with security Dept= All can see and transact all workers.
HR Specialist with security Dept = X can only see and transact on workers in Dept X

To test the duplicate checks and what would happen, I signed in as HR Spec= Dept X and started hiring a person I knew was already in the database.  Exact match to first name, last name, d.o.b., and NI. The system did not perform any duplicate check on the person and ended up adding them again. We now have the same person in the database twice.

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