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Profile Values accepted for Profile Code SVC_EMAIL_PAST_CONVERSATION_MSGTYPES

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edited Apr 16, 2021 6:44AM in Work Life Solutions 1 comment

Content

Hello Experts,

I am looking for the valid values that the Profile Code SVC_EMAIL_PAST_CONVERSATION_MSGTYPES accepts as Profile Values apart from ORA_SVC_CUSTOMER_ENTRY.

This is related to enabling past conversations in Outbound emails in HR Help Desk.

Would appreciate if anyone can provide helpful pointers.

Regards,

Sumit Upadhyaya

Version

21A

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