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Outgoing chat attachment in BUI — Cloud Customer Connect
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Outgoing chat attachment in BUI

Received Response
edited Apr 16, 2021 3:08PM in Communication Channels 3 comments


I am trying to enable outgoing chat attachments in BUI.  I have created a custom configuration setting CUSTOM_CFG_CHAT_AGENT_FILE_UPLOAD_ENABLE and set it to yes.  I still do not see the option to add an outgoing attachment.  Any idea on what I am missing?

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