Learn about Redwood and be one of the first to join the conversation

Visit Redwood Community
User Name Generation rules - Special character issues — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

User Name Generation rules - Special character issues

Accepted answer
19
Views
4
Comments
edited Apr 2, 2022 10:30AM in Applications Security 4 comments

Content

Hi,
we chose as the "User Name Generation Rule" the option "FirstName.LastName". The username is automatically generated once HR hires the employee in HCM.
We are experiencing several issues for several users who have spaces or special characters in their FirstName or LastName.

I summarize them below:

1) Spreadsheet Loader doesn't work
2) Bell Notification Sync doesn't work (and the user can't access In-App workflow notifications)
3) SSO with PBCS doesn't work (username in PBCS can't have special characters)

How is that possible that the automatically generated username causes theses issues?
We have no control on how the username is generated since we chose one of the delivered rules.

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!