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Can we re-trigger Punchout to send to Supplier? Also posted in Self Service

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edited Nov 3, 2021 5:09PM in Purchasing 1 comment

Summary

Can we re-trigger Punchout to send to Supplier? Also posted in Self Service

Content

Our Security staff updated the password on OBN but did not update it on the OBN Punchout > Suppliers tab.  After a week a Supplier noticed and called - there are hundreds of orders that have not been sent via OBN.

Questions:

1> Is there a way to get the Orders that were not sent to be sent via OBN?  Are they in queue and will be sent one the credentials are fixed or are they lost?  If lost, what is the best way to mass communicate the orders to the Suppliers?

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