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Matching tab - Count of unmatched transactions shows as (-1) — Cloud Customer Connect
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Matching tab - Count of unmatched transactions shows as (-1)

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edited Apr 28, 2021 4:33AM in Account Reconciliation 2 comments

Content

We have come across the below unusual issue -

Under the Matching card and within the Matching window of the reconciliation, the count of transactions shows as -1. There are no transactions in the suggested or unmatched tabs. No open adjustments either. Please refer below screenshots.

Appreciate any ideas to clear this or even any reasons as why is it showing this way.

 

Regards,

Shikha

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