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Troubles with Vendor's AICC and SCORM Files — Cloud Customer Connect
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Troubles with Vendor's AICC and SCORM Files

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edited May 4, 2021 4:35PM in Learning 3 comments

Summary

We are using a new vendor and neither their AICC or SCORM courses are fully working in OLC 21A

Content

Hello!

We are using a new vendor to provide content. Originally, we were going to use AICC format for their courses to match our other external vendors, but I try to preview them or create and enroll in a self-paced course, I just get a spinning circle. I am getting a series of errors when I look at the developer log. I confirmed that our other vendor's AICC/HACP files are working fine in 21A with the new eLearning player. I also loaded the vendor's AICC file into www.scormcloud.com and it worked flawlessly. (I have attached screenshots of the AICC errors in the

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