Troubles with Vendor's AICC and SCORM Files

Summary

We are using a new vendor and neither their AICC or SCORM courses are fully working in OLC 21A

Content

Hello!

We are using a new vendor to provide content. Originally, we were going to use AICC format for their courses to match our other external vendors, but I try to preview them or create and enroll in a self-paced course, I just get a spinning circle. I am getting a series of errors when I look at the developer log. I confirmed that our other vendor's AICC/HACP files are working fine in 21A with the new eLearning player. I also loaded the vendor's AICC file into www.scormcloud.com and it worked flawlessly. (I have attached screenshots of the AICC errors in the