Learn about Redwood and be one of the first to join the conversation

Visit Redwood Community
Persistant DCS Chat session cross domain — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Persistant DCS Chat session cross domain

Received Response
13
Views
5
Comments
edited May 7, 2021 6:41PM in Digital Customer Service 5 comments

Content

We have build a VBCS based DCS chat for which we want the chat sessions to be persistent when being called from 2 domains.

For this we have setup the CORS policy in OEC as suggested in the DCS setup guide.

However the chat sessions are still not persistent across domains.

Any idea how to resolve this issue

Thank You,

Sombit

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!