I am charged for Oracle Analytic; eventhough I did not use the service.
SummaryI am charged for Oracle Analytic; eventhough I did not use the service.
I used Oracle Analytic during the rial period. Then I left the database down. Oracle pop-up kept asking me to upgrade. I clicked the upgrade button. Now I am charge $51.61/day. I opened Oracle Support Ticket, she/he said the bill is correct. I am the only one who has access to the Oracle Cloud account. I did not use Oracle Analytic, and the database has been down. The charges occur after the database was down.
Do you have this problem? Any advice? I suppose I can ask my credit card company to block bills from Oracle. However, I think that recurrent incorrect charges make people lost trust in the company. To make a matter worst, Oracle Support was not able to rectify the situation.