Let's Reconnect, thank you for making 2022 our best year yet.

Look Back
Outlook desktop client version needed for O365 Add-in usage — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Outlook desktop client version needed for O365 Add-in usage

Accepted answer
12
Views
3
Comments
edited May 20, 2021 1:18PM in Sales 3 comments

Content

Hi,

Does anyone know where to find the latest documentation on which Outlook Desktop client a user needs in order to access the O365 Add-in?  When we went live with the O365 integration, Outlook 2016 and newer allowed users to see the Add-in.  Now those 2016 client users can no longer access the Add-in.  Microsoft 365 desktop client works, but I would like to know if this is the only "version" that can be used.

Thanks,

John Thomas

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!