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Pending workers unable to view pre-boarding videos

Received Response
edited May 26, 2021 4:32PM in Learning 2 comments


When pending workers click on their checklist - there are no course offerings when they click on the launch button for the course.


We are experiencing a number of issues ever since we enabled responsive UI

1. Pending workers are not able to launch their on-boarding videos - The course offerings are not getting assigned to them. As a manual workaround the learning team is reassigning some of these courses to the new hires.

2. Also the view for the courses on an i-pad or mobile device does not show the launch button unless they switch to landscape mode.

3. While clicking on the course title the video does not come up unless the launch button is clicked. Is this expected behavior? 

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